Terms & Conditions

Effective Date: 11/25/2025

Welcome to Shadesmate. By accessing or using our website and services, you agree to the following Terms & Conditions.

1. Acceptance of Terms

By using our website and placing an order, you agree to comply with these terms. If you do not agree, please do not use our website.

2. Products & Services

We offer curtain and blind solutions, including motorized systems and fabric customization. Product visuals may vary slightly from actual items.

3. Ordering & Payment

  • Orders must be placed through our official website or partners.
  • Payments are processed securely online.
  • Orders are confirmed upon successful payment.

4. Shipping & Delivery

Delivery timelines are estimates only. We are not responsible for delays caused by external factors.

5. Returns & Refunds

  • Customized orders are non-refundable except in case of manufacturing defects.
  • Return requests must be made within 7 days of delivery.

6. Warranty

We offer limited warranty on motorized systems and fabrics, excluding misuse or wear and tear.

7. User Responsibilities

  • Provide accurate information.
  • Do not misuse our website or products.
  • Maintain confidentiality of your login credentials.

8. Intellectual Property

All content is owned by Shadesmate and protected by copyright law. You may not reproduce or distribute without permission.

9. Limitation of Liability

We are not liable for indirect or consequential damages arising from use of our website or products.

10. Governing Law

These terms are governed by the laws of [Your Country/State].

11. Changes to Terms

We may update these terms at any time. Continued use indicates acceptance.

12. Contact Us

📩 support@shadesmate.com
📞 +1 1234567890